Refund & Returns Policy
Effective Date: 03/04/2026
At Daily Hub Online, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Please read our policy carefully before requesting a return or refund.
1. Return Eligibility
You may request a return if:
- The item was received damaged or defective
- You received the wrong product
- The product is unused and in its original packaging
- The return request is made within 7 days of delivery
Products must be in original condition with all tags, accessories, and packaging intact.
2. Non-Returnable Items
The following items are not eligible for return:
- Used or damaged products (not caused by us)
- Items without original packaging
- Clearance or final sale items
- Personal care or hygiene products (if opened)
- Digital/downloadable products
3. Return Process
To request a return:
- Contact us at [Insert Email Address]
- Provide your order number and reason for return
- Share photos (if item is damaged or incorrect)
- Wait for return approval instructions
Returns sent without prior approval may not be accepted.
4. Refund Policy
Once we receive and inspect the returned item:
- If approved, refunds will be processed within 5–10 business days
- Refunds will be issued to the original payment method
- Shipping charges are non-refundable (unless the error was on our side)
5. Exchanges
We only replace items if they are:
- Defective
- Damaged
- Incorrectly shipped
If you need an exchange, contact us with your order details.
6. Return Shipping
- Customers are responsible for return shipping costs unless the error was ours
- We recommend using a trackable shipping method
We are not responsible for lost return shipments.
7. Late or Missing Refunds
If you have not received your refund:
- Check your bank account again
- Contact your card provider or bank
- If the issue persists, contact us at [Insert Email]
8. Contact Us
For any return or refund inquiries:
📧 Email: info@dailyhubonline.com
🌐 Website: https://dailyhubonline.com